Privacy Policy
Last updated: March 2026
Overview
Jansen Roadside Assistance (“we”, “us”, or “our”) operates this website. This Privacy Policy explains how we handle any information you provide when you contact us through this site. We are committed to protecting your privacy and being transparent about how your information is used.
Information We Collect
When you contact us through our website contact form or by calling or texting us directly, we may collect the following information:
- Your name
- Your phone number
- Your email address
- A description of your roadside situation or inquiry
How We Use Your Information
We use the information you provide solely to:
- Respond to your inquiry or service request
- Coordinate roadside assistance for you
- Follow up on your service experience if needed
We do not sell, trade, rent, or share your personal information with any third parties for marketing purposes.
Text Messaging
When you text us at 845.210.6150, your phone number and message content are received directly by Jansen Roadside Assistance and used only to respond to your request. We do not use your phone number for any automated marketing messages or share it with third parties. Message and data rates may apply based on your carrier plan.
Data Retention
We retain contact information only as long as necessary to provide the requested service and for reasonable follow-up. We do not maintain long-term databases of customer information beyond what is needed for normal business operations.
Cookies & Website Data
Our website may use basic cookies to ensure the site functions properly. We do not use cookies to track your browsing behavior across other websites or for advertising purposes. No personally identifiable information is collected through cookies on this site.
Your Rights
You have the right to request that we delete any personal information we have collected from you. To make such a request, contact us directly at 845.210.6150. We will respond promptly and honor all reasonable requests.
Contact Us
If you have any questions about this Privacy Policy, please contact us: